blame it on the Blog-Meister.

For days the eagerly awaiting postings of Passive Complicity have failed to materialise.  For some time your hard working editor has been a nervous wreck.  After countless days with absolutely nothing on the blog, in fact not even a blog at all, we finally we have a successful, yet quite boring post..  In fact it is not worth reading as it is a tale of abject failure, of incapacity, of lack of leadership, of incomprehension.

I will tell it as I remember.

Like any good financial manager I decided to go through my credit card statement.  (Obviously I was bored and the television was just that.)  To my surprise I discovered an entry for a sum which seemed inordinately large, to the order of a certain web hosting service.  I scratched my head.  That did not help.  I thought perhaps if I could find the statement for the same period last year I could check what was paid then.  But where would the statement be?  With the accountant?  Filed in my orderly archives?  Aha, use the internet banking service that my bank so vigorously promotes.  So I log on, making a cup of tea while it decides if my ‘user name’ and ‘password’ pass muster.  Of course living in a rural remote area my internet connection is not of high speed.  Sometimes it is of zero speed, and from time to time it drops out completely, usually after some two to three hours of filling in a form or attempting to make a booking, invariably resulting in loss of data.  If it was meta data I feel sure our Attorney General could help me get it back.  I must email him and ask if that very public service is available.  Surprisingly, and before my tea was either finished or cold I had logged on to my bank and found the relevant statement – Heavens to Betsy I proclaimed.   And there it was, a payment to my web host, for an amount one tenth the debit this year!   So onto the email and tell my host that I am displeased and wish not to spend that amount of money.  My web host responds almost immediately through ‘Veena B, Billing Specialist’

I had been charged for ‘Site Backups and Restore’, ‘SiteLock’, and ‘Domain Privacy’, all services I did not require.   I scratched my head again and realised that I had only recently and at my Host’s urging updated my credit card details (No, I will not repeat them here).  At that update I had numerous forms to fill in and nothing seemd very clear.  It appears that inadvertently I had ticked the boxes on the renewal form asking for a plethora of add on services.

So after a number of emails to and fro – the Host being quite prompt in response, and corresponding with Suwarna P,  Shantharaj G,  Chithrashree P (twice), Reetha R and Jnanesh U, all Billing Specialists, then with Puneeth C  Technical Specialist,  I am finally back on the air – at least I will be if you are reading this.  And if you are, and if you reckon you could hadle the pressure of being a Blog-Meister give me a call.  I’ll be able to tell if you are suitable just by your name.

Cheers

Cecil Poole

PS Our Web host, who I would recommend without reservation has a name that strikes me  strange given the probable nationality of the operatives whose names appear above.  Our HOST is FatCow.